PH Chapter 12 Quality Assurance

Chapter 12 – Quality Assurance

  1. Guidance
  2. Purpose
  3. Statewide Quality Assurance Goals
    1. New Admissions Including the Application Process
    2. Client File Reviews
    3. Rent Reasonableness
    4. Inspection Enforcement
      1. Housing Choice Voucher Program
      2. AHFC-Owned Units
  4. Adequate Scope and Sampling
    1. AHFC New Admissions Including the Application Process
    2. Client File Reviews
    3. Rent Reasonableness
    4. Inspection Enforcement
  5. Quality Assurance Procedure
    1. Four Month Review
      1. File Review Selection
      2. File Review Process
    2. Annual Review
      1. File Review Selection
      2. File Review Process
    3. Inspections
    4. New Hires
    5. Critical and Noncritical Areas
      1. Critical Items
      2. Noncritical Items
    6. Errors or Omissions
      1. Critical Item Errors
      2. Noncritical Item Errors
  6. Project-Based Vouchers (PBV)
    1. PBV Owner-Managed Waiting Lists and Admissions
    2. Inspection Enforcement - Project-Based Vouchers
  7. Records Retention