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S8N Chapter 12 Quality Assurance

Chapter 12 Quality Assurance

  1. Purpose
  2. Statewide Quality Assurance Goals
    1. New Admissions
    2. Family File Reviews
    3. Rent Reasonableness
    4. Inspection Enforcement
      1. Housing Choice Voucher Program
      2. AHFC-Owned Units
  3. Adequate Scope and Sampling
    1. New Admissions
    2. Application Process
    3. Family File Reviews
    4. Rent Reasonableness
    5. Inspection Enforcement
  4. Quality Assurance Procedure
    1. Staff Review
      1. File Review Schedule
      2. Selection of Reviewer
      3. File Review Process
    2. Independent Review
      1. File Review Schedule
      2. File Review Process
    3. Inspections
    4. New Hires
  5. Critical and Noncritical Areas
    1. Critical Items
    2. Noncritical Items
    3. Errors or Omissions
  6. Project-Based Vouchers (PBV)
    1. Owner-Managed Waiting Lists and Admissions
    2. Inspection Enforcement